International Customers at Brass Lux
Bringing Luxury to Your Corner of the World
At Brass Lux, we are delighted to offer our exquisite collection of luxury brass statues to customers around the globe. We understand that purchasing from another country can come with its own set of queries and concerns. This page is dedicated to our international customers, providing all the necessary information to ensure a seamless and satisfying shopping experience.
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International Shipping
1. Shipping Destinations: We ship worldwide. If you have concerns about shipping to your location, please contact us.
2. Shipping Costs: Shipping costs vary based on destination and the size/weight of the items. The cost will be calculated at checkout.
3. Delivery Times: International delivery times vary depending on the destination. Estimated delivery times will be provided at checkout.
4. Tracking: All international orders are shipped with tracking. You will receive a tracking number once your order is dispatched.
Customs, Duties, and Taxes
1. Customs and Import Duties: International orders may be subject to customs fees or import duties. These charges are the responsibility of the customer and vary by country.
2. Compliance with Local Laws: Customers are responsible for ensuring that the ordered items can be legally imported to their country.
Payment and Currency
1. Payment Methods: We accept various payment methods for international orders, including major credit cards.
2. Currency Conversion: All prices are displayed in GBP. The final amount charged by your bank or credit card may vary due to currency conversion rates.
Returns and Exchanges
1. International Returns: Our return policy for international orders is similar to domestic orders. However, international customers are responsible for return shipping costs.
2. Exchanges: At this time, we are unable to offer exchanges on international orders.
Customer Service Support
1. Contact Us: For any inquiries or support, international customers can contact us at support@brasslux.com
2. Language Support: Currently, our customer service is available in English.
FAQs
For further information, please visit our Frequently Asked Questions (FAQ) page where we address common queries related to international orders.
Shop with Confidence
At Brass Lux, we are committed to making your international shopping experience as luxurious as our products. Shop with confidence, knowing that we are here to support you at every step.