FAQ
What materials are used in your brass statues?
Our brass statues are crafted from high-quality brass, sourced from reputable suppliers. Each piece is made with a blend of copper and zinc to ensure durability and a stunning finish.
How should I care for my brass statue?
To maintain the luster of your brass statue, gently clean it with a soft, dry cloth. Avoid using harsh chemicals or abrasive materials. For detailed care instructions, please refer to our Care Guide.
Do you offer custom-made statues?
Yes, we do offer custom-made statues. Please contact us with your specifications, and our artisans will work with you to create a personalized masterpiece.
What is your return policy?
We accept returns within 30 days of purchase, provided the item is in its original condition. For more details, please visit our Return Policy page.
How long does shipping take?
Shipping times vary depending on your location and the size of the statue. Typically, it takes between 5-10 business days. For specific shipping information, please check our Shipping Information page.
Are your statues handcrafted?
Yes, all our statues are handcrafted by skilled artisans, making each piece unique with its own character and charm.
Do you ship internationally?
Yes, we offer international shipping. Additional charges and delivery times apply. Please see our Shipping Information for more details.
Can I request a specific size or weight for a statue?
Custom sizes and weights are available upon request. Please contact us with your requirements, and we will do our best to accommodate your needs.
Will the brass statue tarnish over time?
Brass can develop a patina over time, which many consider adding to the beauty and character of the piece. However, if you prefer to maintain the original sheen, regular polishing is recommended. Check our Care Instructions for more info.
Is Brass Lux committed to environmentally friendly practices?
Yes, we are dedicated to sustainable practices in our production and business operations. We strive to minimize our environmental impact while maintaining the quality of our products.
Can Brass Lux statues be displayed outdoors?
Many of our statues are suitable for outdoor display. However, we recommend reading the specific care instructions for each piece, as some may require special treatment to withstand outdoor conditions.
How often do you introduce new designs to your collection?
We regularly update our collection with new designs. To stay informed about our latest releases, please subscribe to our newsletter or follow us on our social media channels.
Can I request a statue in a different size than what is listed?
For certain designs, we may be able to accommodate requests for different sizes. Please contact us directly for such inquiries, and we will do our best to fulfill your requirements.
Is it possible to visit a showroom to view your statues?
Currently, our collection is primarily available online. However, we occasionally participate in exhibitions and showrooms. Keep an eye on our Events page for any upcoming opportunities to view our pieces in person.
Do you offer any warranties or guarantees on your statues?
We stand behind the quality of our work and offer a warranty covering any defects in materials or craftsmanship. For more details, please refer to our Warranty Information page.